The Company endeavours to address all legal inquiries, information requests, subpoenas, warrants, court orders, investigation letters from regulatory authorities and law enforcement agencies with the utmost care and diligence, ensuring a timely and efficient response.
To help us respond to your inquiry as quickly as possible, please include the following information therein:
- Name and contact information of the inquiring officer (email, phone number, and mailing address).
- Name of the government authority submitting the inquiry.
- A copy of the subpoena, warrant, court order, investigation letter, or valid information request.
- Any available information the inquiring law enforcement agency is willing to share that may expedite the Company's search for any responsive information.
- A reasonable deadline for the requested information. If your inquiry is urgent, please include a brief explanation for the emergency.
- A CSV or Excel document containing any related transaction information.
All legal inquiries should be sent to legal@ironwallet.io. Please note that the Company will only respond to inquiries sent from email addresses with a government domain.
