FAQ

A Non-custodial Wallet is physical cold wallet. It is a type of cold wallet that provides one of the most secure ways to store cryptocurrencies. It works by storing your private key (seed phrase) on an external, physical device (USB, Bluetooth or NFC device).

Using a non-custodial wallet is considered quite safe because you manage your keys and confirm transactions yourself, eliminating dependence on third parties. Such wallets are not subject to blocking, do not require the provision of personal data, and are connected directly to the blockchain. Additionally, storing keys offline and having a recovery mechanism via a seed phrase ensures long-term asset protection.

A seed phrase is a 12-word key to your cryptocurrency wallet. It provides access to your funds and allows restoration if your device is lost. If it leaks, attackers can control your wallet. Therefore, keep it secret, avoid entering it on untrusted sites, and always verify addresses.

To create a wallet, open the IronWallet app, go to “Settings”, then open “Wallets”. Click “Add new wallet” → “Create new wallet”. Done! Enjoy.

The number of created wallets is not limited. On the “Wallets” page, you can add a new wallet or import an existing one by clicking “Add new wallet”.

• Do not share your seed phrase
• Do not store the seed phrase on electronic media
• Do not share it with third parties
• Set a pincode
• Backup your wallet

Open the IronWallet app. On the main screen, click “Receive”, then select the desired cryptocurrency. After that, you can copy your wallet address.

Open the IronWallet app. On the main page, select “Receive”, then select the desired currency. You will see a QR code and wallet address that you can copy and send to the sender.

No stress! Purchase a new IronWallet NFC card from an official reseller. Then use the app’s “Wallet backup” feature to save your seed phrase and restore access to your funds.

After installing the app, press “Settings” → “Wallets” → ”Add new wallet”. Click “I already have a wallet” to access the import screen. Set the wallet name and enter the 12-word seed phrase. You can paste it using the “Paste” button.

The network fee is a reward for the blockchain infrastructure, which varies depending on network load. You can calculate the fee on our website.

Make sure to save your wallet seed phrase. Go to “Settings” → “Wallets” and select “Delete wallet”. You can restore it anytime by importing it with the saved seed phrase.

You can contact us via the app. Our support team is available 24/7.