FAQ

IronWallet is a cold crypto wallet app, that enables users to store and use cryptocurrency.

A Hardware Wallet is physical cold wallet. It is a type of cold wallet, that provides one of the most secure ways to store cryptocurrencies. It works by storing your private key (seed phrase) on an external, physical device (USB, Bluetooth or NFC device).

Get top-notch security and total peace of mind! IronWallet hardware wallet lets you store your seed phrase offline, keeping your crypto safe 24/7. With easy wallet backup, your seed phrase is recoverable, no matter what happens.

No stress! Get a new IronWallet card from the IronWallet Shop or an official reseller. Then use your recovery seed phrase (wallet backup), which you created when setting up your wallet, to regain access to your funds on the new wallet. Contact IronWallet Support if you require assistance.

  • Do not share you seed phrase
  • Do not store the seed phrase on electronic media
  • Do not share it with third parties
  • Set pincode
  • Backup your wallet

You can contact us using the feedback bot or mail: support@ironwallet.io

After installing the app press “Settings” > “Wallets” > ”Add new wallet”. When you click the button “I already have a wallet” you will be redirected to the wallet import screen. Set a name of the wallet and enter 12 word seed phrase on the following page. The seed phrase can be easily passed by pressing the “Paste” button.

The network fee is a reward to the blockchain infrastructure, where the amount depends on the network load.

Ironwallet uses an industry standard technology for protecting your Private Keys. We utilize a 12 unique word Recovery Phrase for better security and convenience of managing multiple assets. The private key for every coin and token that is supported by the wallet is derived from this Recovery Sees Phrase. Seed phrase is the key that provides access to your wallet.

Press the icon “Settings” in the navigation bar and select “Backup wallet”. Click the confirmation checkbox. By clicking “continue” you get access to your wallet seed phrase.

Check your seed phrase, memorise it or copy it to a clipboard. Then click on the “Continue” button and you will be redirected to the seed phrase verification screen. After entering the seed phrase in the correct order tap on the “Verify”.

The number of created wallets is not limited. On the “Wallets” page you can add a new wallet or import an existing one by clicking the “Add new wallet”.

Make sure you save your wallet seed phrase. Go to “Settings” > “Wallets”. Select delete wallet.

You can restore the wallet by importing the wallet with your seed phrase.

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